Privacy

Last Updated: 19/05/2026

1.0. Introduction

EduSafe ("we", "us", "our") operates this website and our digital compliance management platform (the Services). We are fully committed to protecting the privacy and personal data of our website visitors, subscribers, and users.

This policy outlines how we collect, use, and secure personal data in strict compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2.0. Our Role: Data Controller vs. Data Processor

Understanding our role is essential to how data is handled:

  • Data Controller: We act as a Data Controller for the personal data of our direct clients (such as account administrators, billing contacts, and website visitors who request a demo or trial).
  • Data Processor: We act as a Data Processor for any employee, contractor, or learner documentation uploaded directly to the platform by our subscribers. Our clients remain the Data Controllers for their own workforce data and hold ultimate responsibility for ensuring a lawful basis for processing.

3.0. Information We Collect and Receive

We process different types of personal data depending on how you interact with the Services:

  • Account and Profile Information: Names, business email addresses, phone numbers, job titles, and billing details when creating an account or requesting a trial.
  • Platform Operations Data: Employee names, onboarding certifications, training histories, multi-site contractor records, and risk assessment documentation uploaded by subscribers to the platform.
  • Technical and Usage Data: IP addresses, browser types, log data, and system activity recorded through cookies when navigating our platform or website.

4.0. Legal Bases for Processing

In compliance with GDPR, we only process personal data where a valid legal basis exists:

  • Contract: Processing is necessary to deliver the digital compliance services, manage subscriptions, and maintain platform functionality.
  • Legal Obligation: Processing is required to comply with statutory responsibilities, including financial auditing and reporting.
  • Legitimate Interests: Processing supports the security, maintenance, and ongoing optimisation of the EduSafe platform.
  • Consent: Provided explicitly by users when opting into updates or submitting web enquiry forms.

5.0. Data Rights

Under data protection law, individuals possess specific rights regarding their personal data:

  • Right of Access: Requesting a copy of the personal data held.
  • Right to Rectification: Demanding the correction of inaccurate or incomplete information.
  • Right to Erasure: Requesting data deletion under specific legal conditions.
  • Right to Restriction: Asking to limit how personal data is processed.
  • Right to Data Portability: Transferring data to another IT environment in a secure format.
  • Right to Object: Objecting to processing based on legitimate interests or direct marketing.

Note: Where EduSafe acts as a Data Processor (e.g., employee or contractor compliance files), individuals looking to exercise these rights must contact their respective employer or contracting business directly.

6.0. Data Security and Hosting

We implement high-standard technical and organisational measures to safeguard all platform data:

  • Infrastructure: All personal and sensitive compliance data is securely hosted within the European Union using highly resilient AWS (Amazon Web Services) infrastructure.
  • Standards: Our security framework is managed in alignment with ISO 27001 standards to ensure continuous asset protection and audit readiness.
  • Breach Notification: In the event of a confirmed personal data breach affecting platform data, we will notify the impacted Data Controller without undue delay.

7.0. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to satisfy legal, accounting, or reporting requirements. Following the expiry or cancellation of a trial or paid subscription, client data will be retained for 30 days, after which it will be permanently deleted from our active production systems.

8.0. Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact our team:

Email: info@edusafe.ie
Phone: +353 (0) 1 969 5330
Address: 621 Jordanstown Drive, Greenogue Business Park, Rathcoole, Co. Dublin, D24P622, Ireland